Privacy Policy

This Privacy Policy explains how ArtWMS (“ArtWMS,” “we,” “us,” or “our”) collects, uses, protects, retains, and shares personal information when you visit our website, use our software, or otherwise interact with our services. ArtWMS is a product of NY Data Security, Inc.

1. Information We Collect

We collect the following categories of information:

• Contact information you provide directly, such as name, email address, mobile phone number, company, and job title.
• Account information such as login credentials, role, and preferences.
• Service data you submit through ArtWMS, including inventory records, condition reports, crating data, and operational notes.
• Communications including emails, SMS messages, and support requests.
• Technical data such as IP address, browser type, device identifiers, log files, and usage analytics.
• SMS opt-in data including the phone number you provide, the date and time of consent, and the form, page, or channel through which consent was given.

2. How We Use Your Information

We use personal information to:

• Provide, maintain, and improve the ArtWMS platform and services.
• Authenticate users and protect accounts.
• Respond to inquiries, provide customer support, and send service-related notices.
• Send SMS messages for the purposes you have consented to (such as account alerts, shipment status, scheduling, and operational updates).
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with applicable laws, regulations, and legal process.

3. How We Protect Your Information

ArtWMS uses administrative, technical, and physical safeguards to protect personal information, including encryption in transit, access controls, audit logging, and regular security review. No method of transmission or storage is completely secure, but we work continuously to safeguard the information you entrust to us.

4. How Long We Retain Information

We retain personal information for as long as needed to provide the services, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

5. How We Share Information

We share personal information only as described below:

• Service providers that help us operate ArtWMS (such as hosting, analytics, email, and SMS delivery), bound by confidentiality and data protection obligations.
• Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
• Legal requirements when required by law, court order, or to protect the rights, safety, or property of ArtWMS, our users, or others.
• With your consent for any other purpose disclosed at the time of collection.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

SMS Privacy Notice

ArtWMS sends SMS messages only to mobile numbers that have opted in to receive them. The following commitments apply specifically to mobile information and SMS consent collected by ArtWMS:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties.
• SMS consent is not shared with third parties or affiliates for marketing purposes.

For full details about our SMS program, including message frequency, STOP/HELP instructions, and carrier disclaimers, see our SMS Terms & Conditions.

6. Your Choices

You may update or correct your account information at any time. You can opt out of marketing email by following the unsubscribe link in our messages. You can opt out of SMS messages at any time by replying STOP to any ArtWMS SMS message. You may request access, correction, or deletion of personal information by contacting us using the details below, subject to applicable law.

7. Cookies and Analytics

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings. Disabling cookies may affect parts of the site.

8. Children's Privacy

ArtWMS is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Users

ArtWMS is operated from the United States. If you access the services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: